All About Accessibility: Disability Information and Access Line

The Disability Information and Access Line (DIAL) is  available to help people with disabilities get vaccinated and access COVID-19 tests. The DIAL's trained staff is standing by to:

• Help find local vaccination locations
• Assist with making vaccination appointments
• Connect to available testing options, including help with ordering free at-home test kits through the program announced by the White House on January 14
• Refer callers to local services – such as accessible transportation – to overcome barriers to vaccination and testing

Call 888-677-1199 Monday-Friday from 9 a.m. to 8 p.m. or email DIAL@UsagingAndDisability.org.

 

The hotline also can provide information and resources to answer questions and address concerns about the vaccines and can connect callers to information and services that promote independent living and address fundamental needs, such as food, housing, and transportation.

 

Individuals who are Deaf or hard of hearing can reach DIAL using the 711/Video Relay Service. To use this free service, simply dial 711 and you will be connected with a communications assistant with whom you can text. The DIAL information specialists are trained to work with people of various communications abilities, including spending as much time as needed to understand what they are saying.

 

Learn more at acl.gov/DIAL.